Guide
Dental emergency after hours: public hospital on-call
Where to go for a mouth or face emergency outside office hours in the public system, what the dental on-call team handles, and the related charges.
Compiled from MOH and MDC sources; not reviewed by a dentist; not medical advice. Government charges shown are from MOH documents and may change — confirm with the clinic.
Where to go after hours in the public system
In a life-threatening emergency, call 999.
Ministry of Health (KKM) hospitals run a dental on-call service, active or passive, outside office hours, at weekends and on public holidays, for emergencies of the mouth and face.
On-call cases are handled in:
- hospital Emergency Departments
- hospital wards
- the emergency operating theatre
- emergency units of Klinik Kesihatan
What the on-call team handles
On-call teams at state hospitals receive trauma cases, including injuries to the soft tissue of the mouth, the teeth, the upper and lower jaw, and facial fractures.
In 2022, KKM hospital emergency data recorded 44,733 dental cases:
| Where the case was managed | Share |
|---|---|
| Emergency Department | 55.3% |
| Ward | 43.2% |
| Needed emergency surgery | 1.5% |
Related government charge items
| Item | Charge |
|---|---|
| Incision and drainage inside the mouth | Surgery Type D (Jadual I) |
| Management of an infected socket, or a traumatic injury, per tooth | Surgery Type F (Jadual I) |
| Control of bleeding after extraction | Kelas 1 RM40 · Kelas 2 RM30 · Kelas 3 free · Pesakit Luar RM5 |
| Dental wiring | Kelas 1 RM40 · Kelas 2 RM30 · Kelas 3 free · Pesakit Luar RM15 |
Surgical items are charged by surgery type under Jadual I of the Fees (Medical) Order. Ask the hospital what applies to you.
Amounts in RM. Kelas 1, Kelas 2 and Kelas 3 are hospital ward classes; Pesakit Luar is the outpatient charge, which applies to most clinic visits. These are charges for Malaysian citizens, from MOH Lampiran E (document dated April 2021), and may change. Non-citizens pay different rates. Confirm with the clinic.
What this guide does not cover
This guide does not give first aid for a knocked-out tooth, advice on swelling or pain relief, or time limits for treatment. We could not access the KKM clinical practice guidelines on these topics to check them, so we do not publish them. Follow the advice of the dentist or the emergency department.
For charges after a planned extraction, see wisdom tooth removal.
Common questions
Where can I get emergency dental care at night or on a public holiday?
KKM hospitals run a dental on-call service outside office hours, at weekends and on public holidays. Cases are handled through hospital Emergency Departments, wards, the emergency operating theatre and Klinik Kesihatan emergency units. In a life-threatening emergency, call 999.
Does the dental on-call team treat facial injuries?
Yes. On-call teams at state hospitals receive trauma cases, including injuries to the soft tissue, teeth, upper and lower jaw, and facial fractures.
How much is emergency treatment for bleeding after an extraction?
Lampiran E lists RM5 as an outpatient for control of bleeding after extraction (Malaysian citizens). The document is dated April 2021 and charges may change.
Sources
- Garis Panduan Tugas Atas Panggilan bagi Perkhidmatan Pergigian di Fasiliti KKM 2023
- Ringkasan Takrif dan Jadual A–H berdasarkan Akta Fi 1951 / Perintah Fi (Perubatan) 1982, Edisi Jun 2023
- Lampiran E – Caj Pergigian (Rawatan Pergigian) Document is over 5 years old; check whether a newer version exists
All sources were read on 14 Oct 2026. If a document has since been updated, the newer version applies.
Compiled from MOH and MDC sources; not reviewed by a dentist; not medical advice. Government charges shown are from MOH documents and may change — confirm with the clinic. Spotted a fact that is wrong or out of date? Tell us at hubungi@checkgigi.my.